Mike Heinrich
Technology Transformation & Execution Director
I help leadership teams cross the gap between a strategy everyone agrees on and the work that actually ships.
For two decades I've led digital integration, technology transformation, and delivery across enterprise banks, aviation, and high-growth B2B SaaS — as a Deloitte consultant, a bank Managing Director, and an embedded operator. I move between big-picture strategy and hands-on problem solving without losing either: the operating plan and the team that delivers it.
I'm known for unlocking value across several dimensions at once — helping leaders navigate change, driving execution, and standing up the cadence that keeps it moving after I leave. I don't advise from the sidelines. I run the work alongside your team until they can run it themselves.
Where I've done the work.
Ernst & Young
Senior Portfolio Coach
- Stood up the organization's first Agile team — assessed needs, set formation criteria, then bootstrapped and trained the team inside 10 weeks.
- Team onboarded 12,000 additional users and generated $2–3M in new revenue through faster delivery and adoption.
- Reworked planning and delivery to cut value realization from 6 months to 6 weeks.
Veriforce
Senior Manager, M&A Integration · Senior Agile Program Manager
- Managed integration of a $200M European acquisition — £2M in synergies across go-to-market, operations, and technology.
- Integrated 150+ people into a 500+ person combined organization; doubled the subscriber base from 35K to 70K.
- Led an $11M technology integration program across 10+ onshore and offshore teams.
ATB Financial
Managing Director, Agile Delivery · Managing Director, Strategy
- Ran a 27-person team delivering across consumer banking, core platforms, advisory, and COVID relief — $500K–$7M per program.
- Launched the ATB Personal mobile app — 180,000 users in 2.8M sessions in month one; app rating climbed 1.3 → 4.4.
- Co-led CEBA digital onboarding — 21,000 businesses, $1.135B in relief, executed in 3 days and saving ~1,300 call-centre work days.
- Built a shared-services practice supporting 400%+ team growth and more accurate delivery forecasting.
Deloitte
Manager · Senior Consultant
- Built the Western Canadian Agile Transformation practice — advisory and delivery across energy, public sector, and finance.
- Led technology roadmap and operating-model engagements for pipeline operators across five key dimensions.
- Aligned 16 workstreams into one cohesive program for a credit-insurance crown corporation.
WestJet · SaskPower · Bell Canada
Early roles in delivery, data, and quality
- A decade across aviation, energy, and telecom before moving into transformation and delivery leadership.
Four things I hold to.
I embed, I don't advise.
No deck-and-leave. I run the operating cadence alongside your team, in the work, until it holds without me.
Fixed window, real handoff.
Engagements have an end date. Success is your team running the cadence themselves — not a renewal.
Name what's stuck.
The work starts by saying out loud which initiatives are real and which are quietly burning capacity.
Numbers stay numbers.
12 weeks, $1.135B, 6 owners. Specific commitments, measured outcomes — no "significant savings."
Education & certifications.
B.Sc. Computer Science
Software Engineering specialization · University of Calgary
Professional Scrum Master
Certified 2016 · Scrum.org
ITIL v3 Fundamentals
IT service management foundation
Tell me what's stuck.
Send me the initiative that isn't moving. Within a week I'll tell you whether I can help, what an engagement looks like, and what it costs.